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Privacy Policy

Last updated: May 11, 2021

Commercial Furniture Services, Inc., a Minnesota corporation ("us", "we", or "our") realizes that you care about how your personal information is used and shared.  This Privacy Policy (this “Policy”) describes how we collect, use, disclose, store and otherwise process personal information through (the "Site"). 

We use your Personal Information for providing our services (the “Services”), improving the Site, and for the purposes set forth in this Policy. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection

  • Personal Information

“Personal Information” is information that identifies you as an individual or relates to an identifiable individual, including: name, title, company name, job function, expertise, postal address, telephone number, or email address. If you submit any Personal Information relating to other people to us or to our service providers regarding the Site, you represent that you have the authority to do so and to permit us to use the information in accordance with this Policy.

  • Other Information

“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual. This might include, for instance, browser and device information; information collected through cookies, pixel tags, and other technologies; demographic information and other information provided by you; or aggregated information. We use this information to facilitate our operation and for other purposes described below.

  • IP Address

Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP Address may be identified and logged automatically in our server log files whenever you access the Site, along with the time of the visit and the page(s) that you visited. Collecting IP Addresses is standard practice and is done automatically by many websites, applications and other services. We uses IP Addresses to calculate usage levels of the Site, help diagnose problems with its servers, administer the Site, and monitoring the regions from which you navigate to our Site.

We and our service providers may collect Personal Information in a variety of ways, including:

  • Through our Site: We may collect Personal Information e.g., when you contact us, subscribe to our newsletter, download content, etc.

  • Offline: We may collect Personal Information from you offline, such as when you attend one of our events, during phone calls with our representatives, or when you contact us.

  • Through You: We may collect information such as your location or your preferred means of communication when you voluntarily provide it. Unless combined with Personal Information, this information does not personally identify you or any other user of our Site. Note that there is no legal obligation for you to provide us with Personal Information and any information collected by us will be provided by you at your own will and with your consent.

  • Information from Other Sources: In order to enhance our ability to provide relevant marketing, offers, and Services to you, we may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms, as well as from other third parties.

We and our service providers may collect Other Information in a variety of way, including:

  • Through Your Browser or Device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the name and version of the application you are using.

  • Through Cookies and Other Similar Technologies: Cookies and other similar technologies may be used to collect Other Information. We may use third parties to serve advertisements on other websites that may be of interest to you, based on information collected about your use of the Site and other websites.  To do so, these companies may place or recognize a unique cookie on your browser (including using pixel tags and web beacons). 

In addition, we may use third-party services such as Google Analytics.  Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies and similar technologies to analyze how users use the Site. The information generated about Site usage (including your shortened IP address) is transmitted to Google in the U.S. This information is used to evaluate visitors’ use of the Domain, compile statistical reports on Site activity, and provide other services related to the Site. Google may also collect information about Domain visitors’ use of other websites. For more information about Google Analytics, or to opt-out of Google Analytics, please go to:

Use of Information

We may use your Personal Information and Other Information:

  • To respond to your inquiries and fulfill your requests, such as to send you requested materials and newsletters, as well as information and materials regarding our Services;

  • To send administrative information to you, for example, information regarding the Site and changes to our terms, conditions, and policies;

  • To communicate with you and provide you with related customer service;

  • To send you marketing communications, including via email and SMS in compliance with applicable laws, that we believe may be of interest to you;

  • To personalize your experience on the Site by presenting products and offers tailored to you;

  • For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Site and Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities; and

  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations (f) to protect our rights, privacy, safety or property; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Sale of Personal Information

In the preceding twelve (12) months, we have not sold Personal Information.  We do not and will not sell your Personal Information, unless you give us your consent or direct us to do so.

Information Security

The security of your Personal Information is important to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure from intrusion or hacking, and there is therefore always some risk assumed by sharing Personal Information online.  We have implemented organizational, technical, and administrative measures to protect Personal Information within our organization, including security controls to prevent unauthorized access to our systems.  If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately contact us as set forth below.

Control of Information

Individuals have the right to access their personal data. If you would like to access, correct, amend, remove or limit the use or disclosure of any Personal Information about you that we have collected and/or stored, please contact us (as set forth below) so that we may evaluate and respond to your request in accordance with applicable law. 

For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will use commercially reasonable efforts to respond to your request within thirty days.

Please note that we may need to retain certain information for recordkeeping purposes, to comply with applicable law (including laws outside your country of residence), and/or to complete any transactions that you began prior to requesting such access, change, or deletion.

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.  Usage data collected automatically by us may be anonymized and stored indefinitely.

Changes to this Privacy Policy

This Privacy Policy is effective as of the “Effective Date” set forth above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change this Policy at any time and you should check this Policy periodically. Your continued use of the Site or any Service after we post any modifications to this Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Policy.

If we make any material changes to this Policy, we will make commercially reasonable attempts to notify you either through the email address you have provided us, or by placing a notice on our Site.

Contact Us

Your privacy is important to us. If you have any questions, concerns, or complaints regarding the way we collect and handle your information, please contact us by email.  Since email communications are not always secure, please do not include sensitive information in your emails to us.  You may also contact us by mail at:

Commercial Furniture Services, Inc.
Attn: Rick Greywitt
4301 MN-7, Suite 190
St. Louis Park, MN 55416

We take any privacy complaint seriously and any complaint will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.

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